Help
HaruTail Support
Something not counting correctly, a pet not restoring, or a widget looking sleepy? Tell us what happened.
Before reporting
- Update to the latest App Store version.
- For reinstall restoration, confirm the same personal iCloud account is active, then open Settings in HaruTail and tap Try Again.
- For a widget, open HaruTail once after installing or restoring and then re-add the widget.
- For purchases, use Settings → HaruTail Premium → Restore Purchases.
Email support
Please include the HaruTail version, iOS/iPadOS version, device model, language, expected result, and what actually happened. Do not send birthdays, event names, payment details, Apple Account information, or other personal data.
Email support@grigent.com한국어·English·日本語 모두 괜찮습니다。